Transition to Online Instruction
The Academy for Teaching Excellence is here to support all full-time and adjunct faculty. Here are the ways to get instructional and Blackboard support through the Academy:
Academy & Blackboard Support – How to Get Help
Please also review the on-demand resources & tutorials, webinar recordings, and more that are provided on this page.
Fall 2022 Resources
Here are important resources to help you during the Fall 2022 semester:
Essential Online Course Features Checklist
As you develop your courses, consider using the Essential Online Course Features Checklist with the “essentials” of a well-designed and facilitated online or blended course. The checklist contains 15 items divided into four categories: Orientation Activities, Learning Activities, Feedback & Instructor Presence, and Accessibility. It also contains links to tutorials, resources, and ideas to help you in your course building. An enhanced version of the checklist with multiple strategies for more equitable support and engagement is also available. Learn more.
Webinar Recordings
- Essential Online Skills: Get up to speed fast! These recordings focus on essential Blackboard and Collaborate (live, virtual lecture) skills.
- From Checklist to Course: Essential Online Course Features Showcase: This webinar showcased Harper faculty courses that demonstrate the essential course features in action, and provided ideas and suggestions to help “check the boxes” when creating quality online course experiences for students. Considerations for equity pedagogies for each section of the checklist were shared along with a few examples of applications.
- Transitioning to Fully Online Instruction: To support the transition to fully online instruction, the Academy hosted a five-part webinar series (April 2-April 16, 2020).
Please review the resources below for assistance with Blackboard and other tools that support online instruction:
Accessing Blackboard LMS
To access Blackboard:
- Go to: harper.blackboard.com
- Click on “Credit”
- Use your Harper credentials to log-in
Communication with Students
- Harper Email Guidelines (use your Harper credentials to log-in)
- Creating an Announcement in Blackboard
- Blackboard Help: Announcements
Remind is a great tool for communicating with students. It allows you to text directly with students in your class without having to share your personal cell phone number. You can push messages to the entire class and send/receive messages from individual students. This tool also has a mobile app and syncs with Blackboard announcements.
Student resources for Blackboard, Collaborate, Tech Support, Library Services, and more are listed in the “Student Resources & Support” toggle below. Please share the appropriate tutorials, guides, and links with your students.
Live Lecture (synchronous)
- Blackboard Collaborate Ultra: Quick Start Guide
- Blackboard Collaborate Ultra: The Basics Video Tutorial
- Blackboard Help: Collaborate Video Tutorials
- Best Practices for Running Secure Online Meetings
- Tips to Troubleshoot Blackboard Collaborate Ultra
- Student resources for Blackboard Collaborate are listed in the “Student Resources & Support” toggle below. Please share the appropriate tutorials, guides, and links with your students.
Faculty can also use Harper’s Webex conferencing tool.
- Harper Webex Dashboard (use your Harper credentials to log-in)
- Harper Webex Guide (use your Harper credentials to log-in)
- Quick Guide to Scheduling a Session in Webex Meetings
- Webex Guides from Employee Technical Skills Training (use your Harper credentials to log-in)
- Employee Technical Skills Training: “Ask a Technical Trainer: Webex” (use your Harper credentials to log-in)
Equipment Needed
- Video: A webcam is needed only if you would like to appear on camera. Check if your computer has one built-in.
- Audio: A mic on your computer, webcam will work. For best sound quality use a headset with a mic.
- Internet Connection: A live session is only as good as your internet connection speed. Contact your internet service provider if you experience issues. Collaborate can also be run from within the Blackboard instructor app.
Mobile devices: Blackboard Collaborate can be used from within the Blackboard Instructor app or use the call-in number from your course room to join your course session.
Pre-recorded Lecture (asynchronous)
- Record and Share a Screencast in Collaborate Ultra
- Subtitles in PowerPoint how-to
- Student resources for Blackboard Collaborate are listed in the “Student Resources & Support” toggle below. Please share the appropriate tutorials, guides, and links with your students.
Mobile devices such as phones and tablets are a quick way to record a lecture or lesson for your class. Recordings can then be uploaded to YouTube directly from your device. The Mashups tool in Blackboard allows instructors to embed a YouTube video directly to their Blackboard class. YouTube also provides an auto-caption feature that generates captions with 70-80% accuracy.
Web Conferencing Tools
With so many options available, how do you decide which web conferencing tool to use for your online course? At Harper College we support Blackboard Collaborate, Webex, and Microsoft Teams. Choosing a tool supported by the College offers advantages, such as access to the full features of the tool and support for you and your students. To help you decide what to use, the Academy has created a one-page quick guide that compares the top features of Collaborate, Webex, and Teams.
- Web Conferencing Tools Comparison Guide
- What Should I Use? Web Conferencing Tools for Your Online Course
Course Content in Blackboard
- Office 365 (use your Harper credentials to log-in)
- Harper’s Office 365 Help Page (use your Harper credentials to log-in)
- Blackboard Help: Create Course Materials
Collect Student Work in Blackboard
Group Work
Breakout Groups within a Collaborate Ultra Session or Room – During a synchronous session you can separate out the attendees into breakout groups to allow for small group collaboration.
A Collaborate Ultra Session for Each Group – As an instructor you can create an individual session for each group, giving them a collaborative space “on standby”.
Blackboard Groups – When you create groups inside your Blackboard course, you can decide which tools to give students for their group collaboration process, including discussion boards, file exchange, and wikis.
Google – Google works great for collaborative work and all Harper students have access to it with their college email. Faculty can create Google accounts with their Harper accounts (without Gmail (instructions for how to do this; this video mentions YouTube – you can still follow the directions through 2:58 for Google account creation). Once you create an account, you can then use one of the Collaborative tools within Google: Google Docs, Google Slides, Google Hangouts, etc.
Please note: Faculty should consider being flexible on how the students are best able to communicate. Keeping groups somewhat small can help students from getting too overwhelmed with trying to establish regular meeting times/virtual spaces.
Community Building with Discussions
Online Testing
The Blackboard Tests, Pools, and Surveys tool can be used to create and administer tests to students from within Blackboard.
Proctored Testing – Verification of student identity and academic integrity can be challenges in the online environment. If your exam needs to be proctored, consider the following options:
- Redesign the exam into an alternative assessment format that does not need testing. Please fill out the Academy Request Form and an instructional designer can explore possibilities with you.
- Respondus Lockdown Browser and Monitor: The test is created and administered in Blackboard. Students are unable to open additional browsers on their machine and students with webcams/mics are recorded during the exam. Instructor Live Proctoring also enables instructors to watch students during exams in real-time with Zoom/Teams/Collaborate/etc. while LockDown Browser prevents cheating on the computer itself. Learn more about this option.
- Honorlock: This is a tool that can be enabled when creating Blackboard exams that provides a virtual test proctoring experience while maintaining a high-level of exam security. For students, Honorlock provides a flexible, 24/7 (if you allow it) testing experience that doesn’t require appointments and is compatible with all computers, including Chromebooks. Honorlock is not compatible with tablets or mobile phones. Learn more about this option.
Administering exams in a fully online class can present challenges around academic integrity, student accommodations, and limits how students show their work. This can lead to test anxiety for both the student and instructor. Learn more about Assessment and Proctoring options.
Tracking Participation and Attendance
Grading Student Work
- Blackboard Help: Grade Center
- Rearranging and Organizing Columns in the Grade Center
- Creating a Weighted Total Column in the Grade Center
- Creating, Editing, and Deleting a Column in the Grade Center
- Grade Student Work with Bb Annotate
Build a rubric to communicate assignment requirements and acceptable performance standards for your coursework. Rubrics help ensure consistent and impartial grading.
Virtual Office Hours
- Blackboard Collaborate Ultra: Quick Start Guide
- Blackboard Collaborate Ultra: The Basics Video Tutorial
- Blackboard Help: Collaborate Video Tutorials
- Student resources for Blackboard Collaborate are listed in the “Student Resources & Support” toggle below. Please share the appropriate tutorials, guides, and links with your students.
Faculty can also use Harper’s Webex conferencing tool for virtual office hours.
- Harper Webex Dashboard (use your Harper credentials to log-in)
- Harper Webex Guide (use your Harper credentials to log-in)
An asynchronous option for office hours is the Blackboard Discussion tool.
Accessibility
- Infusing Digital Accessibility Online: Access & Disability Services
- Using Subtitles in MS PowerPoint: PowerPoint subtitles or automatic captions (for streaming or recorded video)
- YouTube Help: Auto Captions: YouTube Auto Captioning
- Creating a YouTube Account with your Harper Email
- Uploading Videos to YouTube and Adding them to Blackboard
- Captioning YouTube Videos (NCDAE Cheatsheets): This resource provides information on how to add and repair auto captions in YouTube.
Library Services
- Library and Information Literacy Instruction: Online or on campus, the Library has you covered! If your class meets on campus, a librarian can do an in-person session with you and your students. On campus capacity is limited, though, so if it doesn’t meet your needs or if your class is entirely online, the Library still has a wide variety of virtual options including an embedded librarian (personal librarian for your class in Blackboard), live online presentations in Webex or Collaborate, and asynchronous videos to meet student needs “on demand.” None of those work for you? Maybe you’d like to assign students to make research appointments with librarians to receive personal library instruction without sacrificing class time. Learn more about the possibilities and how to request library instruction.
- Library Curbside Services: The Library offers limited curbside circulation services to students, faculty, and staff. To request an item for check out, a hold must be placed through the Library’s catalog. Library staff will notify the requester when the item(s) are available to be picked up in parking lot 2A. Requested items will be held for 14 days.
- Library Technology Loan Request: The Library has Chromebooks, Wi-Fi hotspots, and graphing calculators available for free semester-long loan rentals. Equipment is available through the Library (in Building F) while supplies last. Students must be registered for the current semester to borrow equipment.
- Librarians are available to assist faculty with linking library resources to Blackboard, including videos from our academic streaming video collections, and articles from our databases.
- Your Library Liaison: A library liaison is assigned to your Area if Interest (AoI) and department. Please contact your librarian for assistance.
- Research Tutorials: These tutorials show how to use the library’s most popular electronic resources. Additional tutorials can be created, please contact your library liaison with your needs.
- Library Website: eBooks and article databases are available 24/7 via the library website. Use your Harper College Student Portal username and password to access online library resources.
- Search Library Collections: Limit to full-text for online collections.
- Live Chat: Synchronous chat is available 24/7, provided by Harper librarians during our regular hours and librarians at partner schools after hours. We help students, faculty, and staff with questions big or small. We have switched to a new software, LibAnswers, to manage many of our reference services. LibAnswers offers additional functionality and should make our chat easier for everyone to find and use. You will notice our live chat service is now available via a blue “Chat with a Librarian” button on the right side of all Library webpages. We also have a link to our chat service as well as a growing FAQ and other contact options on the following webpage.
- Questions? Email: library@harpercollege.edu.
Harper Tech Support
- Accessing Harper Systems from Off Campus Reference Guide (use your Harper credentials to log-in)
- Resources Accessible from Any Computer (use your Harper credentials to log-in)
- IT Reference Guide (use your Harper credentials to log-in)
Office 365 (Outlook, OneDrive, Word, Excel, etc)
- Office 365 Reference Guides (use your Harper credentials to log-in)
- You can get to Office 365 by going to Office.com. (use your Harper credentials to log-in)
Service Desk
- To reach the Service Desk from off campus, call 847.925.6199.
- Service Desk hours are Monday – Friday 8 a.m. – 7 p.m., Saturday 9 a.m. – 1 p.m.
- Service Desk staff are working diligently to support everyone – please be understanding and patient.
Voicemail
- Your Harper voicemail is set up to go to your email. You can listen to it from your computer. You can also reach voicemail by going to voicemail.harpercollege.edu and logging in with your network username and password.
Online Meetings
- Conduct an online meeting through Webex, virtual meeting software available to every Harper faculty and staff member.
- You can use Webex to run meetings with Harper colleagues and people outside of Harper.
- You can attend meetings from your computer or by phone, run meetings with or without a web cam, and share screens or presentations.
- Employee Technical Skills Training has instructions as well as quick guides to get you started. Learn more. (use your Harper credentials to log-in)
Student Resources & Support
Questions? Need help?
The Academy for Teaching Excellence is here to support all full-time and adjunct faculty. Here are the ways to get instructional and Blackboard support through the Academy: Academy & Blackboard Support – How to Get Help. Please also review the on-demand resources & tutorials, webinar recordings, and more that are provided on this page.